How a Manufacturer and Installer Drive Total Quality Solar

In today’s fast-evolving solar landscape, amplified quality incidents can send ripples through the industry, affecting solar perception and adoption. Join Tigo Energy Chief Marketing and Customer Experience Officer, JD Dillon, and EnergyAid CEO Nick Sherman, for a live discussion about how open platforms, continuous improvement, and true collaboration are reshaping the installer experience through the Total Quality Solar (TQS) mindset.
This session will spotlight a common yet costly solar energy challenge: aging residential solar systems with outdated DC inverters. As performance degrades over time, homeowners are left with reduced efficiency and lost savings; and sometimes without any generation at all. In response, EnergyAid, a leader in solar system service and repowering, leverages Tigo Energy's inverter technology to replace failing equipment with modern, flexible solutions. Together, the two companies have helped homeowners extend the life of their systems while restoring energy output and savings potential.
Attendees will get a practical look at how streamlined commissioning workflows and flexible hardware/software ecosystems help simplify everyday installer challenges, especially when having to tune inverter power output for legacy or underperforming systems. From reducing time spent on setup and troubleshooting to enabling faster project handoff and ongoing support, the tools and strategies covered in this session are designed to help solar professionals spend less time in the field while delivering real-world results to their customers.
Finally, Tigo Energy and EnergyAid will highlight how their shared values extend beyond business, through initiatives like “Free Solar Friday,” where the companies collaborate to provide solar access to families in need.
Whether you're looking to improve system performance, streamline repowering projects, or strengthen installer operations, this webinar delivers real-world insight into how flexibility and ecosystem thinking are redefining solar success.
In this webinar, we will:
- Assess how residential solar installers use modular, open-platform solar ecosystems that support flexible design, efficient troubleshooting, and long-term system performance across both new and repowering installs.
- Identify the impact of updated commissioning software and workflows that save one installer up to an hour per project and reduce post-installation service needs.
- Explain how a residential service team restores system performance and customer value by repowering outdated solar installations without requiring full system replacement.