EI Professional Solar Monitoring Portal

Available for free, on-demand and online from the Tigo Academy
Learn to navigate EI Professional within the EI Intelligence platform for remote management of multiple solar installations.
Course Description

An Edition of Tigo Energy Intelligence Platform

Dive deep and learn to navigate the EI Professional Monitoring and Control Portal, as part of the Tigo Energy Intelligence (EI) Platform. This course is designed to elevate your skills across all levels of solar monitoring and management. From individual modules and systems to multiple solar installations, you will gain competence in remotely assessing health status, optimizing performance, and diagnosing issues with precision.

Explore the rich features of the EI Professional Portal, including advanced charts and other granular data visualizations, commissioning tracking capabilities, equipment status monitoring, setting up automatic alerts and reports, and customizing your views. Learn to engage with peers through real-time collaboration tools, initiate RMA and support tickets to Tigo seamlessly, all within the Portal.

Geared towards solar professionals and installers utilizing Tigo’s MLPE units, inverters, or batteries, or installers using any of the Tigo solar electronics with the third-party inverters, this course empowers you to remotely monitor, operate, and troubleshoot single or multiple sites effortlessly. Take your solar expertise to new heights with EI Professional and unlock the full potential of solar monitoring and control.

Course Outline:

  • Lesson 1.0 - EI Professional Overview
  • Lesson 2.0 - Dashboard
  • Lesson 2.1 - All Systems View
  • Lesson 2.2 - System Status View
  • Lesson 3.0 - Charts Overview
  • Lesson 3.1 - Customizations, Alerts and Reports
  • Lesson 3.2 - Battery Management
  • Lesson 3.3 - Managing Users
  • Lesson 3.4 - History of Events, Collaboration, and Direct Support Tool
  • Lesson 4.0 - Troubleshooting
Tigo solutions that are covered include: