Monitoring & software

Tigo Term

EI Basic

EI Basic is an Energy Intelligence monitoring plan level for viewing essential system performance data in the Tigo platform.

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What is EI Basic?

EI Basic is an Energy Intelligence monitoring plan level for viewing essential system performance data in the Tigo platform.

How does EI Basic help troubleshoot a solar system?

Monitoring plan levels determine what a user can see and do after commissioning. The right level affects owner visibility, installer support workflows, and how quickly issues can be spotted before they turn into truck rolls.

How it relates to Tigo

EI Basic sits within Tigo Energy Intelligence, the platform used for commissioning, monitoring, and multi-site visibility.

Related Tigo resources

Energy Intelligence Platform

Tigo Energy, the worldwide leader in Flex MLPE (Module Level Power Electronics), designs innovative solar power conversion and storage products that provide customers more choice and flexibility. The Tigo TS4 platform increases solar production, decreases operating costs, and enhances safety. When combined with the Tigo Energy Intelligence (EI) platform, it delivers module, system, and fleet-level insights to maximize solar performance and minimize operating costs. The Tigo GO Optimized ESS (Energy Storage System), a flexible solar-plus-storage solution for home installations, rounds out the Company’s portfolio of solar energy technology. Tigo was founded in Silicon Valley in 2007 to accelerate the adoption of solar energy, and its global team supports customers whose systems reliably produce gigawatt hours of safe solar energy on seven continents.