Monitoring & software

Tigo Term

EI Basic

EI Basic is an Energy Intelligence monitoring plan level for viewing essential system performance data in the Tigo platform.

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What does EI Basic mean?

EI Basic is an Energy Intelligence monitoring plan level for viewing essential system performance data in the Tigo platform.

What should installers look for when using EI Basic in Tigo monitoring?

In monitoring and software workflows, the term usually connects field equipment to data, alerts, commissioning, or service decisions. The engineering value comes from making system behavior visible enough to support troubleshooting and long-term operation.

Practical design considerations

Distinguish measured data from diagnosis; monitoring can guide investigation but does not replace field verification.
Check whether the term applies at system, string, module, device, or fleet level.

Related Tigo resources

Energy Intelligence monitoring

Related Tigo Support: For design, installation, commissioning, or troubleshooting details, see Tour of the Tigo Energy Intelligence (EI) Monitoring Portal.

Tigo Energy, the worldwide leader in Flex MLPE (Module Level Power Electronics), designs innovative solar power conversion and storage products that provide customers more choice and flexibility. The Tigo TS4 platform increases solar production, decreases operating costs, and enhances safety. When combined with the Tigo Energy Intelligence (EI) platform, it delivers module, system, and fleet-level insights to maximize solar performance and minimize operating costs. The Tigo GO Optimized ESS (Energy Storage System), a flexible solar-plus-storage solution for home installations, rounds out the Company’s portfolio of solar energy technology. Tigo was founded in Silicon Valley in 2007 to accelerate the adoption of solar energy, and its global team supports customers whose systems reliably produce gigawatt hours of safe solar energy on seven continents.