Monitoring & software
Tech Term

Alerts

System users can receive Email or SMS notifications about performance-related issues and monitoring interruptions.

What does Alerts mean?

System users can receive Email or SMS notifications about performance-related issues and monitoring interruptions.

What should system owners check if Tigo monitoring alerts are not received?

Monitoring systems convert field measurements into operational information. Useful monitoring should help users see system status, compare expected and actual behavior, identify where to investigate, and document service work without replacing proper electrical testing or installer judgment.

Practical design considerations

  • Distinguish measured data from diagnosis; monitoring can guide investigation but does not replace field verification.
  • Check whether the term applies at system, string, module, device, or fleet level.

Why this matters for Tigo systems

This term connects to Energy Intelligence and the communication path between field devices, data logging, monitoring views, and service workflows.

Related Tigo resources

Related Tigo Support: For design, installation, commissioning, or troubleshooting details, see Tour of the Tigo Energy Intelligence (EI) Monitoring Portal and Not receiving Alerts or Reports via Email or SMS.